Meet the Team

Mark Trim is company director of Complex Travel Group, parent company of trading names Flat Beds, QFlyer, YPremium and RoundAbout Travel. Mark has been in the industry since he was 20 years old, starting the company with wife Amy in 2008. Mark's now taken a step back from consulting to focus on the commercial side of the business and managing the team. When he's not on Dad duty, Mark is a keen trail and ultra runner.

Amy started the Complex Travel group with husband Mark in 2008 and is the unsung hero of the company, keeping everything running at the back-end, dedicating her time to the finance and HR responsibilities of the company. Amy has a keen interest in dancing, fashion and exercise in her spare time when not looking after their two young children.

Anthony is CEO of Complex Travel Group, parent company of RoundAbout Travel, FlatBeds, QFlyer & YPremium. Anthony is an experienced leader of growing businesses across automotive, online marketing, consulting and has also spent time in the defence industry. Anthony loves to be active outside of work, whether trail running, playing basketball or running around after his 3 boys. He is also a C-grade drummer for fun!

Kenny joined the Complex Travel Group as the IT Development Manager. Kenny is highly skilled in the areas of website development, IT project management and graphic design. When not behind a PC, Kenny enjoys playing social basketball, frequenting one of Adelaide's many restaurants and enjoying a local glass of wine

Gen has worked in the travel industry for 20 years in roles including a Tour Manager in Europe, retail, corporate, training and operations. Gen is passionate about travel and has visited over 50 countries with highlight being able to view the gorillas in their natural habitat in Rwanda. Outside of work Gen enjoys playing baseball and volunteering at the club as a a coach for her daughters team.

Robert has worked in the travel industry of over 25 years, starting in retail travel before moving to the corporate space. Most recently managing large market, multi-national client's travel programs. Outside of work, Robert enjoys long-distance hiking, camping and discovering new overseas destinations to visit.

Michaela has 20 years experience working in a travel including with Garuda Indonesia and Malaysia Airlines, wholesale travel and retail travel training. After a 2 year break during COVID, she missed being a part of the travel industry and joined QFlyer. Outside of work, Michaela is taking her 2 kids to various sports and enjoys playing tennis. She is a tragic Collingwood supporter but don't hold that against her!

Jim has been in the travel industry for 7 years and is passionate about all things aviation. Jim's favourite flight was on the Etihad A380 and outside of work he enjoys a game of social volleyball and getting away for a camping weekend. Jim and his partner have two beautiful daschunds, Hugo and Sven.

Lee has over 16 years experience in the travel industry, with over 10 years spent managing travel for large corporate businesses. An avid AFL (Port Power) and Soccer (Man Utd) fan, when Lee isn’t catching the professional games he’s coaching his son’s U10 footy team. Originally from the UK, Lee loves to get back to the motherland where possible.

Michelle first started in the travel industry 20 years ago and has worked in both wholesale ticketing and corporate travel roles across Melbourne, Adelaide and now Perth. Michelle took a 6 year hiatus from travel whilst working in the UK and travelling around the European continent. Michelle's favourite trips were to Bulgaria and sailing along the Turkish coast.

Michelle started with the Complex Travel Group in 2016, coming to us after finishing her Bachelor of Commerce degree. Michelle has over 10 years travel experience including work at 2 major retail chains and a year as a tour director at Contiki. Michelle loves animals, in particular her cats Hamish and Finn.

Liam begun his travel career in 2017 and has spent time working in London, at a large travel agency branch on Oxford St. By night, Liam is a local music producer with a focus on house and garage music. His favourite destination is Iceland where he was lucky enough to catch the Northern Lights.

Jodie started with the Complex Travel Group after 3 years as a corporate travel consultant and over 10 years in wholesale ticketing. Jodie lived in Switzerland for 10 years and often travels back to Europe to visit family. Jodie's fare and ticketing knowledge is second to none and in her spare time she passionately supports the Adelaide Crows.

Kate has over 20 years travel experience and has returned to the industry after a 5 year hiatus. Kate now heads up our admin team and outside of work is typically found taking one of her three boys to some sort of sports practice. Kate enjoys staying fit either in the gym or out on one of Adelaide's local hiking trails.

Adriana has worked in the travel industry for over 15 years and been with Complex Travel Group since 2015. With 2 young children and a sausage dog named Chilli, Adriana enjoys camping, Les Mills classes, cooking in her spare time and immersing in her Polish background.

Frances has worked in the travel industry for more than 11 years across both retail and corporate positions. Outside of work, Frances is part of a dance group and loves performing on stage, binge watching TV and going to live shows. She enjoys baking cupcakes, going to occasional farmers market and hopes to visit Iceland on her next trip.

Steve is based in Fiji and holds more than 10 years of customer service experience. Having a passion for the travel industry from a young age, he gained his training in both Fiji and New Zealand. One of his favourite quotes and something he lives by is "The most important thing is to enjoy your life – to be happy – It’s all that matters” - Audrey Hepburn.

Sandeep moved to Australia in 2020 and has over 2 years experience in IT including web development and IT support, while he has continued his studies at Torrens University. Sandeep loves to play badminton, swimming, travelling and trying new foods with friends. Sandeep started exploring beaches and going for hiking whenever he's not in front of the desktop.

Anna began her travel career in 1999 and has largely been involved in fares and ticketing. She has also worked with MICE and Product as well as hosting private group tours. Her passion for travel began when she travelled to the USA as a camp counsellor after finishing school.  Outside of work Anna runs around after her 2 boys. She enjoys hiking and camping which stems from growing up in the country. Still on her bucket list is seeing the Northern Lights in Norway and doing some hikes around the world.

With 15 years of expertise spanning the retail and wholesale sectors of the travel and tourism industry, Julia is a seasoned professional, proficient in sales, product coordination, and operations. Hailing from Germany, Julia's wanderlust led her on extensive journeys throughout Europe before embracing Australia during her backpacking adventures. Beyond her professional pursuits, Julia finds solace and adventure in hiking and cycling.

Katalin has over 20 years of experience in the travel industry, working in corporate travel in Hungary and New Zealand before joining RoundAbout Travel in 2011. During Covid she ventured out and tried finance, but her heart pulled her back to the travel industry. Her favorite destinations are Tihany in Hungary, Palma de Mallorca, Italy and Thailand, with a bucket list that’s forever growing! She loves catching up with friends, hiking, swimming, gardening, volunteering, and having heaps of adventures with her two kids and hubby.

Madeleine worked as a retail travel consultant for 3 years prior to the onset of the Covid pandemic. Madeline's favourite airline is Singapore Airlines and favourite destinations (so far) are Tuscany and New York. At home she's obsessed with her mini longhair dachshund Henry and in her spare time enjoys watching true crime documentaries and Formula 1.

Sheldon has been working as a retail travel consultant for 5 years and joined QFlyer in 2022. His favourite destinations are Tanzania and New York and has plans to visit Patagonia and Namibia. In his spare time, Sheldon enjoys his hobbies, grappling, backcountry trekking and amateur astronomy.

Andrea has over 20 years experience working in travel and has always had a passion for constructing complex airfares for her clients. Andrea’s favourite holiday was spending New Years Eve on Copacabana Beach in Rio and would love to visit New Orleans again. She enjoys seeing live music and experiencing fine dining with friends.

Hannah has worked in the travel industry for over 15 years with experience in retail, high end leisure and corporate. Hannah’s best airline experience was on board the brand new Emirates A380 when it was first released. She enjoys camping and kayaking in her spare time and has plans to drive across the southern states of the USA on her next trip.

Charlotte has over 7 years experience in the travel industry, with 5 of those spent managing travel programs for large corporate businesses. Next on the bucket list for her is visiting the Great Pyramids of Giza with her partner, or seeing the Northern Lights in Canada. Charlotte is an avid dancer and performs in the Adelaide Fringe each year, but you'll also find her watching reality TV with her cats, Bailey and Maxibon.

Kate has over 8 years of experience in the travel industry across both retail and corporate agencies. Her favourite destination is Tokyo, followed closely by Rovaniemi where she was lucky to stay in a glass igloo beneath the Northern Lights. Outside of work, Kate enjoys seeing live music, performing on stage with her dance group and relaxing at home playing video games with her partner and their beloved cat Biskit

Joe worked in 5 Star hotels in both NZ and Melbourne before joining a leading UK luxury travel firm in 2017, spending 5 years creating complex itineraries through Europe and across the South Pacific. Joe enjoys working with travellers to find unique solutions to their travel requests and as a self-described cheapskate loves a deal! His interests are gardening, hiking and crying over another St Kilda defeat.

Lianne began working in travel in 2006 in both retail and corporate and has returned to the industry after a 2 year hiatus. She has worked in luxury hotels in the UK and summer camps in the US, with her most memorable moment watching the ball drop in Times Square on New Years Eve. Lianne loves spending time with her 5 year old daughter, visiting cafes in the Adelaide Hills and watching reality TV.

Tess started her travel career in 2017 as a retail travel consultant before taking a brief hiatus through the pandemic. Tess destination highlights so far have been Portland, Oregon, Lyon, France and Hoi An in Vietnam. With Mexico at the top of her destination bucket list, her favorite aspects of travelling are trying local cuisines and learning about different cultures. Outside of the office she enjoys going to the beach, plant shopping, and spending time with her husband and their two dogs.

Michelle's travel career started in 2012 as a Retail Travel Consultant. Michelle favorite destinations tend to be located throughout Europe and include Finland, Switzerland, Southern Italy and London. Outside of work, Michelle enjoys the gym, shopping, exploring different wine bars or simply binge watching TV shows while cuddling her 2 fluffy cats Luna and Loki.

Lucie has over 7 years experience in the travel industry working across leisure and corporate agencies. She was born in Prague and move to Australia in 2010, where she immediately fell in love with Australian beaches, coffee culture, wineries and lifestyle. Lucie is a social, outgoing individual who loves going to the Fringe, catching up with friend's and going for beach walks with her dog Phoebe.

Sharon has been in the travel industry for 33 years and loves all things tour and cruise. Sharon favorite destinations are Italy and the USA. When she's not working, she loves eating out and hanging out with her grandchildren.

Kristy has been working in the travel industry off and on for 15 years, in both retail and wholesale roles. Amongst stints living in Scotland and Canada, she enjoys travelling the world, with some of her favorite travel memories (so far) being zip lining into a cenote in Mexico, and watching the sunrise over Angkor Wat. When she's not working or wrestling her two small children. 

Sarah has been in the Travel Industry for over 9 years, having worked in Retail travel, Corporate travel and Hotel Management. Travel is at the heart of everything Sarah does. Sarah has toured with luxury operators like Scenic and Rocky Mountaineer, along with some small-group operators like Intrepid and G Adventures. Sarah's most memorable flights were Business Class with Qatar and Emirates.

Michele has worked in the travel industry for 19 years, for a range of well-known retail travel companies. Being passionate about all things tour and cruise, she completed her Cruise Masters in 2023 with the Cruise Line International Association. Her favourite destinations are France, Spain, and Norway, while her most memorable travel experiences are watching the sunset over Angkor Wat and dog-sledding in Svalbard in minus 20-degree temperatures.

Nat started her travel career in 2013 when she was questioning if her Law Degree was going to give her the thrill she craved, and she hasn't looked back since (apart from a few-year hiatus to raise her children). In her spare time, she's often down in the Fleurieu Peninsula with her husband and daughters enjoying quality time at her family's shack or enjoying a vino with her friends.

Jess has 4 years of experience as a Travel Consultant. Originally from New Zealand, she aims to return annually to her coastal hometown of New Plymouth. Jess's favourite flight experience was enjoying a cocktail on the Emirates A380 in Business Class. Outside of work, Jess loves long brunches with friends and spending time at the beach with her husband and their English Staffy, Nugget.

Alex’s travel career started in 2017 and in 2023 spent some time working in Lake Louise, Canada. Alex spends money on travel and new technology, loves anything gaming and anime related and is a massive fan of just about any major sport in the world (Go Crowies!). Alex will never say no to heading down to the beach and having a beer.

Sarah started in the travel industry in 2013 after returning from a working holiday in Canada. Some of her favourite destinations include Paris, Egypt and Canada. Outside of work Sarah can usually be found at the local ice rink either playing, coaching or managing her ice hockey club. When not at work or hockey Sarah loves spending time with her family, friends and her 2 kitties Maggie and Lilah.

Erin started her career in the travel industry in QLD 10 years ago. Working in retail, corporate and university travel over this time, she also enjoys yoga, exploring the city with friends. On top of this, she also likes learning about history and listening to a good podcast or watching a documentary. Her favourite countries she has visited so far have been Italy, Slovenia and Laos.

Becky’s travel career began in the post pandemic market with a career change from HR. With her passion for travel, she’s visited 47 countries so far, with Switzerland being next on the list. Originally from the UK, Becky has called Australia home since 2019, with trips back to see her parents where possible. Beyond her love for exploration, she finds true joy in spending quality time with friends and trying out Adelaide’s best brunch spots.

Lisa has over 17 years of experience in the travel industry as a consultant in both Perth and Adelaide and is passionate about all things travel. Outside of work, Lisa enjoys spending time with her 2 children and Greyhound, dancing up a storm at Zumba, watching F1, and curling up with a good book. She is looking forward to her next big trip where she will be spending a month in New York.

Benny has 4 years of travel industry experience across wholesale and retail environments with Luxury brands. He has previously lived overseas chasing fresh powder on his snowboard and travelling the world working on a super yacht. He is super passionate about all things sport especially soccer, volleyball and golf. In his spare time you'll find him looking for any outdoor adventure or watching documentaries.

Anjelica is fresh to the marketing scene but has a passion for all things travel and creativity. She has worked in both journalism and marketing roles, making her the go-to girl for all things writing and social media. Seeing Mt Fuji in Japan was her favourite travel memory, alongside cruising the coast of Croatia.

Harriet is excited to be back in the travel industry after a short hiatus. For the past 10 years, Harriet has been working as a Graphic Designer in a range of industries, bringing her love for vintage design and colour wherever she goes.  On the weekend, Harriet loves getting into her garden and spending time with her family. One of her favourite travel memories is soaking up the sun with cocktails by the water in Lisbon with her Mum.