Alan Joyce has today issued an apology to passengers for the ongoing prevalence of delays, canceled flights and misplaced bags. Qantas has offered a range of rewards to Frequent Flyer members to thank them for their ongoing support and loyalty. The range of benefits are dependent on your current Status level and rollover date.
Platinum and Platinum One members will be offered between 15,000 and 30,000 Qantas Points to contribute to future travels plans or request an upgrade. Even if you don’t hold a higher tier status, all membership levels are provided with a $50 discount off a Qantas-operated return flight. Both of these offers must be accepted within the Qantas app by 30 September 2022.
To help you make the most of your Qantas points, there is an extension of their commitment of up to 50% more availability of Classic Flight Reward Seats on Qantas International, Trans-Tasman and Domestic routes until 30 June 2023. These additional reward seats will be released beginning Monday 22nd August.
Qantas have also confirmed an additional 12 month Status extension to eligible Platinum One, Platinum, Gold and Silver members. If your current membership year ends between 31 July 2022 and 31 December 2022, you will see your Status extended to a date between 31 July 2023 and 31 December 2023. Similarly if your current membership year ends between 31 January 2023 and 30 June 2023, you will receive an extension to between 31 January 2024 and 30 June 2024. Those who happened to have their rollover date fall on 30 June will receive the greatest benefit of these extensions, whilst those who traditionally rollover on 31 July will have the shortest extension periods offered.
Unlike their last Status extension offer, Qantas have also removed the need to book a flight to receive the extension, meaning you don’t need to meet any further requirements. If your membership doesn’t show the extension just yet, not to worry, it will show on your account at the start of your new membership year.
In addition, eligible Status Credits can be rolled into your next membership year, giving you a head start to maintain your Status in the future. Qantas will rollover the eligible Credits earned up to a cap of 40% required to retain your tier and will apply to membership years starting between 1 August 2022 and 1 January 2023. The only Status Credits that aren’t eligible are those from the Qantas Loyalty Bonus and those given by Qantas as support or a gift.
The last perk of the package is Complimentary Lounge passes with Gold members receiving an invitation to visit a Qantas Domestic Business Lounge and Silver members an invitation to the Qantas Club and International Business Lounge. These benefits are usually reserved for only the higher status levels.
It’s great to see Qantas acknowledging their recent difficulties and the impact it has had on their customers. Offering a range of rewards to mitigate some of the frustration for the journeys that didn’t meet their expectations will hopefully assist in retaining their loyal customers while they continue to recover and improve their services.
Ready to get back in the air? Contact our airfare specialists today about booking your next international trip with Qantas or oneworld partner airlines.